Refund policy

We appreciate your purchase and support of The Vurb Company. We want you to be satisfied with your purchase. If for some reason you are not, we're here to help. Please note that we do not process exchanges at this time, only returns. 

Return Policy
You have 30 calendar days to return new/unused items from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it from shopvurb.com. 

How to Return an Item
Please write your name, address, and phone number on the packing slip from your order. Place your new/unused item along with the packing slip in a package that is approved by the parcel service you are using. We are not responsible for lost or miss-routed returns, so we recommend using a shipping service that offers tracking such as UPS or FedEx.

Ship the return to:
    shopvurb
    Attn: Returns
    11855 West Nuova Ct.
    Nampa, ID  83686

Refunds
Once we receive your item, we will inspect it and notify you that it has been received. Please be patient as this may take up to a week. If your item meets the requirements listed above for returns, we will initiate a refund to original method of payment as soon as we can. Once this is complete, you will receive the credit to the original payment method. The time for this can vary depending on your card issuer's policies. Check with your bank or credit card company if you are unsure how long this takes.

Please feel free to contact us If you have any questions orders@vurbmoto.com.

Thank you, we appreciate your support!